Contact information
Thank you for visiting Specsy.store. We are happy to assist you with questions about products, orders, shipping, returns, refunds, or general inquiries.
Customer Support
For assistance, please contact us using the information below:
Business Name: Specsy.store
Website: https://Specsy.store
Email: support@Specsy.store
Phone: +1 604 241-2473
Business Address
Specsy.store
507 Canterbury Dr SW
Calgary, AB, T2W 1J4
Canada
Support Hours
Monday – Friday: 9:00 AM – 6:00 PM MST
Saturday – Sunday: Closed
We aim to respond to all customer inquiries within 24–48 business hours.
Response times may be longer during weekends, holidays, or high-volume periods.
Order Support
When contacting us about an order, please include:
Your order number.
The email address used at checkout.
Your full name.
A clear description of your request.
Photos or screenshots, if relevant.
Providing this information helps us resolve your request faster.
Product Questions
If you have questions about product size, material, color, design, usage, or availability, please contact our support team before placing your order.
We are happy to help you choose the right eyewear accessory for your needs.
Returns and Refunds
For return or refund requests, please review our Return and Refund Policy before contacting us.
Return requests must be submitted by email to support@Specsy.store.
Shipping Questions
For shipping updates, please check your tracking information first if a tracking number has been provided.
If tracking has not updated or your package appears delayed, please contact us for assistance.
Important Notice
Please make sure all communication is sent through our official support email:
Specsy.store is not responsible for support claims made through unofficial channels or third-party websites.