Shipping policy

Thank you for shopping with Specsy.store. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Processing times may be longer during holidays, promotional events, high order volume periods, or due to unforeseen circumstances.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Shipping Confirmation

Once your order has shipped, you may receive a shipping confirmation email with tracking information, if available.

Please allow some time for tracking details to update after the carrier receives the package.

Estimated Delivery Time

Estimated delivery times vary depending on the destination, shipping method, carrier, and fulfillment location.

Typical delivery time may range from 7–20 business days depending on your location and product availability.

Please note that delivery times are estimates only and are not guaranteed.

Shipping Delays

Shipping delays may occur due to:

Customs processing.
Carrier delays.
Incorrect or incomplete shipping addresses.
Weather conditions.
Holiday volume.
Unexpected logistics issues.
International shipping restrictions.

Specsy.store is not responsible for delays caused by shipping carriers, customs authorities, or events outside our control.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please ensure that your name, street address, apartment or unit number, city, province or state, postal code, country, phone number, and email address are correct.

Specsy.store is not responsible for orders lost, delayed, returned, or delivered incorrectly due to inaccurate shipping information.

If you notice an error in your shipping address, contact us immediately at support@Specsy.store. We will do our best to assist you, but we cannot guarantee changes once an order has been processed.

Lost or Missing Packages

If your package appears to be lost or has not arrived within the estimated delivery period, please contact us.

We may ask you to check with your local carrier, neighbors, building reception, parcel locker, or local post office before further action is taken.

If the carrier confirms delivery, Specsy.store may not be responsible for stolen or misplaced packages after delivery.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

These fees are the responsibility of the customer unless otherwise stated at checkout.

Specsy.store is not responsible for customs delays or additional charges required by local authorities.

Multiple Shipments

Some orders may be shipped in separate packages depending on product availability, warehouse location, or fulfillment process.

If your order arrives in multiple shipments, you may receive separate tracking numbers.

Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal, failed delivery attempts, or non-collection, we may contact you to arrange reshipment.

Additional shipping charges may apply.